Support

Contact

hidai25@gmail.com

Adult eligibility

RunToMax 1.0 is available only to adults aged 18 and older. The first iPhone screen establishes 18+ eligibility before HealthKit, subscriptions, analytics, or coaching can start. On iOS 26 or later, it can use Apple's privacy-preserving Declared Age Range service; if that service is unavailable or declined, an adult can confirm manually. RunToMax does not retain Apple's range or its source. The gate keeps only the eligibility result, policy version, and confirmation time—not a date of birth—and mirrors that result to the paired Apple Watch.

The optional birth year in the runner profile is separate on-device physiology data used for heart-rate and calorie calculations. If you selected the wrong age-gate answer, use Review my age choiceon the locked screen. People under 18 cannot use this release.

If you're reporting a bug, it helps to include your iPhone and Apple Watch models, your iOS and watchOS versions, the RunToMax version (Settings → About), and what you were doing when it happened.

Free use and the three coached runs

Recording Outdoor and Treadmill runs on the Apple Watch, with one data screen of five fields you choose, basic summaries, history, Apple Health and export, is free and needs no subscription. Coaching can be tried once: activate it in the app and your next three saved RunToMax runs of at least 1 km and 5 active minutes include the coach, with no deadline and no subscription starting. Runs that are shorter, discarded or fail to save do not use one of the three. Deleting a run or reinstalling the app does not give the runs back, and the offer is not available to runners who already had a Pro trial or subscription. If your Watch shows “Update RunToMax on your Apple Watch”, install the latest Watch version before activating.

Managing your subscription

RunToMax has one Pro subscription, offered monthly or annually. Pro includes ongoing coaching, plans, routes, deeper analysis, custom Watch screens and cloud coaching; there is no separate AI Coaching subscription. It is billed by Apple, not by RunToMax. If it ends, free recording continues and your saved runs and exports stay. To change or cancel, open the iOS Settings app, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Your data

RunToMax has no account or cloud training-history database. Your workouts, routes, and heart rate live in Apple Health on your device. Optional cloud coaching sends a minimized, consented summary through a RunToMax proxy as explained in the Privacy Policy. Deleting the app removes RunToMax's local settings; to remove the workouts themselves, delete them in the Health app.

Full details are in the Privacy Policy, and the Terms of Service cover subscriptions and use of the app.